FREQUENTLY ASKED QUESTIONS
Select the product and successfully make your payment. By following this process, you can easily place your order and automatically you will be registered on website.
Your order will be dispatched to the pharmacy for completion and shipment once it has been approved. You will get a confirmation via e-mail once your order has been processed.
We have a dedicated team of customer support and at any given time you can contact them for information about the tracking of delivery parcel. Your query shall be attended by our customer care executive and proper/relevant information about your tracking number will be provided.
We are committed to giving quality products. Proper care is taken from our side to carefully check the quality of each product and strictly adhere to it. Customers just need to place their orders and the rest assured is our concern.
You must contact our customer support team via email or the toll-free number within 24 hours of placing the order. Cancellation requests after 24 hours shall not be entertained by us.
We guarantee you the quality of the medications as we only sell those medicines which contain essential compositions approved by the Food and Drug Administration. We endorse only those products manufactured under world-class facilities and by experts.
Definitely not. We don’t charge any hidden fees. We function by following the transparency standards in the business.
The delivery person will drop the parcel in your mailbox in case you are not at home. In some cases when the parcel is big, he will leave a note asking you to collect the parcel from their nearest post office. You can contact the customer service department for any information regarding the matter.
We will reship the product if there is any damage to the available parcel free of charge. You will have to send the picture of the damaged parcel for this. If found that the shipment agent or the shipping department was responsible for the fault after investigating the matter, then we will definitely reship the product.
We will reship your medicines free of charge if they are lost during the delivery process. Customers have to take caution while feeding the correct address since we would not be accountable for the loss of the package in such cases.
We are just an online pharmacy. The medications we provide to you are of superior quality. You must consult your doctor for the medications before placing the order for medicines. If the medicines are not effective on you, we are sorry to inform you that there is no other alternative but to consult your doctor for a new prescription.